Thank you for shopping with kōsmetic korea. We are committed to delivering your favorite K-beauty products quickly, safely, and reliably across France.
We currently ship orders throughout France only. For international shipping inquiries, please contact us at admin@kosmetic-korea.com.
All orders are processed within 1–3 business days (excluding weekends and public holidays). Once your order is shipped, you will receive a confirmation email with a tracking number.
Estimated delivery time within France is typically between 2–7 business days after dispatch, depending on your location and the selected shipping method.
Shipping fees are calculated at checkout based on your order total and delivery location. We occasionally offer free shipping promotions — keep an eye on our banners and newsletters!
Once your order has shipped, you will receive a tracking link via email to monitor the delivery status. If you do not receive your tracking email, please check your spam folder or contact us.
If your package is lost, delayed, or arrives damaged, please notify us within 48 hours of the expected delivery date. We will investigate and work with the carrier to resolve the issue.
Please ensure all shipping details are accurate before placing your order. We are not responsible for orders delayed or lost due to incorrect or incomplete shipping information provided by the customer.
Since we currently ship only within France, customs fees do not apply. If international shipping becomes available in the future, customs and import duties may apply depending on the destination country.
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