Privacy Policy

At kōsmetic korea, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website.

1. Information We Collect

When you visit or make a purchase from our store, we may collect the following types of information:

  • Personal details (name, email address, shipping address, phone number)
  • Payment information (billing address, credit/debit card details, PayPal)
  • Account login credentials (if you create an account)
  • Order history and customer service interactions
  • Technical data (IP address, browser type, device information)

2. How We Use Your Information

We use your data to:

  • Process and fulfill your orders
  • Communicate with you about your orders and inquiries
  • Send marketing and promotional emails (only with your consent)
  • Improve and personalize your shopping experience
  • Maintain the security and performance of our website

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with trusted third parties such as:

  • Payment processors (e.g., Stripe, PayPal)
  • Shipping carriers and logistics providers
  • Email marketing platforms (if you subscribe)
  • Website hosting and analytics services

All third parties are required to maintain the confidentiality and security of your information.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience, track website usage, and display personalized content. You can manage cookie preferences through your browser settings.

5. Your Rights (EU Customers – GDPR)

If you are located in the European Union, you have the right to:

  • Access, update, or delete your personal information
  • Withdraw consent for marketing communications
  • Request a copy of the data we hold about you
  • Lodge a complaint with your local data protection authority

To exercise any of these rights, please contact us at admin@kosmetic-korea.com.

6. Data Security

We implement appropriate security measures to protect your information from unauthorized access, loss, misuse, or alteration. However, please note that no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting obligations.

8. Children's Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Email: admin@kosmetic-korea.com